Book an appointment using the nhs ereferral service. If your gp refers you to hospital, you are now able to choose to go anywhere in england where your care is funded by the nhs. Aug 05, 2019 we cannot book, check, change or cancel your appointment, as we do not have access to your personal information or appointment details. Patients experience greater convenience and certainty.
Find capa contact information here ensuring a clinically assured, safe product range. You can book, cancel or change a hospital appointment by contacting a hospital directly by phone or through their website. You can also learn about benefits and best practice. How to find information on nhs ereferral service ers. Contact nhs direct wales if you are ill and have any questions about health.
Referrals and appointments birmingham womens and childrens. Please let us know by voting if the number works properly so that we can. For each hospital, a specific list of treatments is covered by the scheme. It allows them to book, check, change and cancel their appointments online without help. If you are referred to a consultant, the scheme gives you the right to choose your preferred hospital or clinic. If you book your appointment before you leave the gp surgery, you will be given confirmation of the place, date and time of your appointment straight away. We cannot book, check, change or cancel your appointment, as we do not have access to your personal information or appointment details. Referrals should be directed to the specialist menopause clinic otherwise a general gynaecology clinic is arranged. The nhs told computer weekly that a number of contracts have already been let for the replacement ereferral service, including the initial. If youre a patient with a query about your referral, you need to contact your gp practice or the hospitalclinic directly.
There are many ways for you to get in touch with us, whatever your needs. When you and the gp or other healthcare staff who is looking. Is in the next 24 hours 01438 284444 is an inpatient appointment call the number on your letter is at the mount vernon cancer centre call the number on your letter. You can speak to us personally through the telephone numbers provided. The nhs ereferral service ers is a national it system that gives greater choice to patients about their care and where they would prefer to be seen. Your gp will then discuss with you the clinics which are available to you to book your appointment. Book an appointment using the nhs ereferral service nhs. Choose and book was an ebooking software application for the national health service nhs in england which enabled patients needing an outpatient appointment. You can find out more about the ereferral service on the nhs website. We are pleased to announce that parkside hospital is now live on choose and book. You will also be given a password with your appointment request letter. The unique booking reference number assigned by the choose and book system when a patient accepts an appointment date offered of an appointment offer where the offer was made via the choose and book system. When you and your gp agree that you need an appointment with a specialist, you can book your first hospital or clinic appointment using choose and book.
You can also use the nhs ereferral service if you have received a. Every effort will be made to help you although we may not be able to do. It is an nhs scheme that allows patients in england to choose the hospital they want to go to for their treatment and book an appointment on a date and time that suits them. Choose and book is a secure, electronic service, provided by the nhs, which allows you to choose a hospital or clinic and book an. Choose and book is a nhs service that lets you the patient choose your clinic where you want your test and book an appointment which best suits you. Using ers means practices have the chance to save time by helping patients manage their referral online. Contact us stockport nhs foundation trust stepping hill hospital poplar grove hazel grove stockport sk2 7je. Click here to visit the nhs ereferral service website for referral guidance.
The nhs ereferral service previously known as choose and book is a. Bookings can be made online, using the telephone, or directly in the. The list of options will be the same if you book online or over the phone. Leeds teaching hospitals nhs trust contributes to life in the leeds region, not only by being one of the largest employers with more than 18,000 staff, but by supporting the health and wellbeing of the community and playing a leading role in research, education and innovation. The rollout of choose and book in 2005 and 2006 suffered a number of. Nhsmail is delivered in partnership between nhs digital, nhs scotland and accenture. Through the nhs, if you have a recurring problem and need surgery or other treatment, you can choose which consultant you want to see. However, you will have to get a referral from your gp to see a. Contact us in sunderland south tyneside and sunderland nhs. Contact information for bmi healthcare nhs or choose and book enquiries with its free or geographic phone number.
It lists your booking reference number, your nhs number and one or more hospitals or clinics. Primary care providers and other nhs organisations can find regional contact details on the nhs england regional team pages. Information and training for providers using the nhs ereferral service ers, as well as guidance and help to make the most of the system. The service can also help you to find health services in your local area. Although we provide the ers software, we do not arrange referrals, appointments or manage local nhs staff. Choose and book is a secure, electronic service, provided by the nhs, which allows you to choose a hospital or clinic and book an appointment at a date and time that is convenient for you. We are pleased to announce that holly house is now live on choose and book. If you feel unwell or have a clinical question, please contact your gp or the 111 service if your gp practice is closed. When you need an appointment, your gp will give you a unique booking reference number ubrn. Choose and book was an ebooking software application for the national health service nhs in england which enabled patients needing an outpatient appointment to choose which hospital they were referred to by their general practitioner gp, and to book a convenient date and time for their appointment. If you have been referred to a hospital or clinic through the nhs ereferral service, booking your appointment online is easy, safe and secure.
Nhs wales informatics service nwis is the national organisation building and designing digital services for health and care in wales. Indirectly bookable services involves telephone call handlers in hospitals to. If youre well, but have a question about your health or local nhs services phone our helpline on 0800 22 44 88. Nhs ereferral service formerly choose and book referrals. Choose and book service this site will give you further information about choose and book and access to the electronic booking system. Remember you can always use our online cancellation form to. It also tells you how to book your appointment by phone, using the appointments line 0345 60 88888, and on the internet. Claims that nhs choose and book system puts choice before. If you have been referred but do not have your booking reference number or a password or access code, contact the person or organisation that referred you. Choose and book was an ebooking software application for the national health service nhs in england which enabled patients needing an outpatient appointment to choose which hospital they were referred to by their general practitioner gp, and to book a. If youre a patient, book or manage your ereferral visit nhs. You will also be able to choose the date and time of your appointment.
Book an appointment using the nhs ereferral service book an appointment using the nhs ereferral service university hospitals birmingham nhs foundation trust is not responsible for the contents or the reliability of external websites and does not. Remember you can always use our online cancellation form to change or cancel your appointment. Patients can choose any hospital in england funded by the nhs this includes nhs hospitals and some independent hospitals. Patients can also choose their preferred date and time from the available appointments offered by the hospital provider. Nhs patients tunbridge wells hospital spire healthcare. For outpatient appointments at sunderland eye infirmary call. Patients can choose their initial hospital or clinic appointment and book it in the gp surgery at the point of referral or later at home on the phone or online. A guide to choose and book page 3 of 4 for the patient choose and book is a secure and reliable method of displaying available services from which choices can be made regarding ongoing medical care. Were working hard to make all our services directly bookable on the e. For specialist services where the nhs ereferral service is not available we offer written referrals. You may be able to book it in the gp surgery at the point of referral, or later at home on the phone or online.
Risks to the nhs when referring to private hospitals chpi. If your first outpatient appointment has been booked through the choose and book ereferral system you can change your appointment online or by calling the ereferral appointments line on 0345 608 8888 mon to fri 8 am 8 pm, sat sun 8 am 4 pm. We will be adding more specialties over the coming months, hopefully to encompass most of the specialties offered at holly house. Apr 09, 2020 book an appointment using the nhs ereferral service book an appointment using the nhs ereferral service university hospitals birmingham nhs foundation trust is not responsible for the contents or the reliability of external websites and does not necessarily endorse the views expressed within them. Choose and book responds with a confirm service request message containing a unique booking reference number. Nhs ereferral service previously known as choose and book we know for most people, being referred to hospital is an uncertain and sometimes worrying time. Outpatients, contact us leeds teaching hospitals nhs trust. To book your appointment online or via the appointment line, you will need your. Choose and book is a national service which lets you choose your hospital or clinic and book your first appointment. We will be adding more specialities over the coming months, but initially nhs patients can be referred to parkside for treatment within the following specialities. The nhs ereferral system replaced choose and book in june 2015.
And this applies to both the nhs and the private sector. Choosing well ensures you get expert advice in the shortest possible time, meaning busy nhs services can help those who need them most. Please call the choose and book team on 020 3456 7020 or email uclh. The nhs ereferral service ers provides an easy way for patients to choose their first hospital or clinic appointment with a specialist. Claims that nhs choose and book system puts choice before quality. Nhs ereferral service previously choose and book the royal berkshire nhs foundation trust offers two week wait, urgent and routine new outpatient referrals by ereferral for all applicable outpatient services exclusions include oncology and maternity. Please do not send removable media to the customer contact centre, for example cds, dvds, sd cards and memory sticks. When you and your gp agree that you need an appointment, you can choose which hospital or clinic you go to. To book an appointment at one of the royal berkshire nhs foundation trust locations you can book online now or call the appointment line tal on 0345 60. Telephone number of bmi healthcare nhs or choose and book. To allow enough time to travel, you can book your future appointments at a later time with the outpatient reception staff. All hospitals and independent providers have to meet the same quality standards to be registered to give nhs care. If you wish to cancel your appointment using the choose and book system via the nhs website, you will need your reference number, year of birth and password.
You can read more about our cookies before you choose. At leicesters hospitals we aim to make sure that your experience of healthcare is as trouble free as possible. A request for service interaction ensues and a message is sent to choose and book with mrs. Choose and book in line with national department of health priorities, uclh is committed to receiving primary care referrals via choose and book. You can also use the nhs ereferral service if you have received a letter saying you can use this system. The nhs ereferral service previously known as choose and book is a national electronic referral service that allows you to choose the place, time and date for your first outpatient appointment. Dr foster website dr foster is an independent organisation which collects and surveys information on the availability and quality of health services in the uk. You and your patient can select the most convenient time, date and place of treatment for those nhs services that we have currently listed on the nhs ereferral service web portal. About nhs hospitals, including going into hospital, staying in hospital and being discharged. Alternatively, contact the department detailed in your appointment letter.
You have free choice for hospital treatment and can choose to get treatment from any nhs hospital in england and a number of independentprivate sector providers which have been entered as a choice on the nhs choose and book system. Nhs ereferral service ers mid essex hospital trust. Appointment bookings university hospitals birmingham nhs. More referrals are being made electronically with the nhs ereferral service ers. York teaching hospital nhs foundation trust choose and book. If you cant find your nhs number on any documents you have at home, the gp youre registered with will be able to help you.
The gp practice gives him login details to access the nhs ereferral service and book an appointment with his chosen hospital. The nhs ereferral service ers provides an easy way for patients to choose their first. These may be local, but you can also choose from a national menu of hospitals and clinics from across england. The ers manage your referral website is easy for patients to use. Of course, nhs england, which set up the choose and book system, and referring gps, would argue that all private hospitals in england are regulated by the cqc and this avoids the need to carry. Nhs ereferral service previously known as choose and book. Read about nhs hospital services, including how to book an appointment and choosing a hospital or consultant. In some cases, youll have more than 1 clinic or hospital to choose from. Find details about our account management team here. It also tells you how to book your appointment by phone, using the. The nhs ereferral service is a national electronic referral service that allows you to choose the place, time and date for your first outpatient appointment.
A leaflet for patients an introduction to choose and book. Support if youre unable to resolve an nhsmail issue with your local it team, you can contact the national helpdesk 24 hours a day, 365 days a year. Due to the increasing number of cases of coronavirus across the uk, york teaching hospital nhs foundation trust has made the decision to cancel all visiting to all its hospital sites in order to ensure the safety of patients and staff. Our clinical nurse advisors can help to improve the link between procurement and clinicians. Getting to your appointment united lincolnshire hospitals. If you wish to cancel your appointment using the choose and book system via the nhs website, you will need your. How to find information on nhs ereferral service ers and contact us. You will need to contact us by telephone if the appointment you wish to cancel andor change falls in to any of the following categories.
How to find information on nhs ereferral service ers and. Your gp must refer you using the nhs ereferral service formerly known as choose and book addressed to birmingham womens hospital. Nhs choose and book, also known as the nhs ereferral service, is an excellent initiative that allows patients to choose where they receive their specialist treatment. The nhs ereferral service ers combines electronic booking with a choice of place for first hospital or clinic appointments. Nhs ereferral service formerly choose and book referrals uclh. Find out more information about the system and how to manage your referral. The patient booking website is known as the nhs ereferral service it is available 24 hours a day, 365 days a year it is a secure booking website, that meets national and international standards for holding and transferring information electronically. Evans activates the choose and book option on his local system. You can choose any hospital in england funded by the nhs this includes nhs hospitals and. Bookings can be made online, using the telephone, or directly in the gp surgery at the time of referral.
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